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Appointment Confirmation Service - Reduce No Shows & Keep Your Schedule Full

Missed appointments disrupt patient care, reduce productivity, and result in lost revenue. At SORA Dental Solutions, we provide a structured and personalized appointment confirmation service to ensure your patients are reminded of their visits—reducing no-shows and keeping your schedule optimized.

Our multi-step confirmation process is customized to your practice’s workflow, allowing your team to focus on patient care while we handle the outreach.

How Our Confirmation System Works

We use a three-step confirmation process designed to maximize patient responsiveness while keeping appointment schedules up to date.

Step 01

First Attempt (1-2 Weeks Before Appointment) – Text Message Confirmation

Sent from a dedicated office-assigned number for seamless patient recognition.

Patients can confirm or request rescheduling directly via text.

Rescheduled appointments are updated in your system, with immediate office notifications.

Additional patient inquiries are forwarded to the office via email.

Step 02

Second Attempt (3-5 Days Before Appointment) – Phone Call Confirmation

If no response is received from the initial text, our team follows up with a live phone call.

Patients are reminded personally, increasing confirmation rates.

All interactions are documented in the appointment notes for staff reference.

Step 03

Final Attempt (1-2 Days Before Appointment) – Phone Call & Follow-Up Text

If a patient still hasn’t responded, a final phone call is made, followed by a reminder text.

Every interaction is logged in the appointment notes for a complete record.

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Why Choose Our Appointment Confirmation Service?

Minimize No-Shows

Personalized outreach reduces missed appointments and ensures a predictable schedule.

Reduce Front Desk Workload

Your team can focus on patient care while we handle confirmations.

Improve Office Efficiency

Keep your schedule full and organized with a proactive system.

No restrictions on the number of confirmations—every appointment gets the attention it deserves

Unlimited Confirmations

Enhance Patient Experience

Patients appreciate the personalized reminders, leading to higher satisfaction and retention.

Beyond Just Confirmation:
The Added Value of Patient Engagement

Our personalized confirmation approach ensures higher engagement than automated reminders alone. A simple text or email might be ignored, but a direct live call increases the chances of patient response and rescheduling.

Fewer Gaps in Your Schedule

More confirmations mean fewer unexpected openings.

Increased Production

More confirmations mean fewer unexpected openings.

Stronger Patient Relationships

Personal calls show a level of care that automated systems cannot match.

Let Us Help You Keep Your Patients on Track

With our comprehensive appointment confirmation service, your practice can enjoy fewer no-shows, a smoother workflow, and an increase in overall efficiency.